Weather Policy: 
Leelanau Watersports will not depart in unsafe weather conditions. 

Rental Policy: 
(A) Must be 18 years of age or older to rent any of our equipment. 
(B) Must have a valid driver’s license. 
(C) Must have a major credit card

Intoxicants are strictly prohibited. For the safety of our guests service will be refused to anyone under the influence of drugs and/or alcohol. All persons involved with our activities/tours acknowledge that said activities/tours are potentially dangerous and agree to hold Leelanau Watersports., all owners, employees and affiliated properties harmless. 

 ** Watersports Cancellations: Cancellations made 7 days or more before your reserved date are eligible for a full refund, less a 10% processing fee. Cancellations made between 1-6 days before your reserved date are eligible for a 50% refund. Cancellations made within 24 hours from your reserved date will receive no refunds of any kind, regardless of whether or not the equipment is re-booked by another party.  

NO SHOWS are charged in full for the rental period reserved. Any party that has not arrived by the scheduled time of the rental shall be deemed a NO SHOW. We reserve the right to cancel your reservation for violations to our policies. We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather. Reservations cancelled do to weather (or any other VALID and APPROVED reason) during the rental period will be given a voucher for credit toward use of same or similar piece of equipment at later date or time, or in the form of a dollar amount to be used on our alternative equipment, and such vouchers will be determined at the sole discretion of Leelanau Watersports. 

Substitutions: It is inevitable that reserved equipment will occasionally be unavailable due to unforeseen circumstances at the time of your rental reservation. We reserve the right to offer you substitute equipment of equal or greater value in lieu of the originally reserved equipment at no extra cost to you. If no alternate equipment is available, we really have no choice but to reschedule or cancel your reservation at the sole discretion of Leelanau Watersports Staff. 

Damages: By booking your rental with Leelanau Watersports, you authorize Leelanau Watersports to charge your credit card on file in the amount of $750.00 per piece of equipment as a damage deposit, in addition to any applicable rental charges, booking fees, other taxes and fees, fuel surcharges, or other incidentals, including additional fees for actual damages to equipment. In the event of damage, the default charge of $750.00 will be applied to the credit card on file immediately, or may be adjusted up or down by Leelanau Watersports Staff based on their assessment of actual or probable damage and other related costs, including but not limited to the actual or estimated costs of repair for physical damage to the equipment, cost of recovery to equipment/passengers, towing fees, staffing costs to trailer equipment to repair facility, and lost rentals, at that time based on their sole discretion. Leelanau Watersportswill have the damage further assessed by authorized third party repair facility (within approximately two weeks from the time that the damaged rental is returned) at which time the damage deposit charge may be adjusted accordingly. Final costs associated with damages, including those from the authorized repair facility, may be further adjusted after the repairs have been completed and the final invoice is paid by Leelanau Watersports. Providing the damage does not exceed the default deposit amount, the adjusted charges should be applied and the remaining deposit charges, if applicable, should drop off of the credit card on file within approximately 2-3 Weeks. Renter is responsible for any and all losses and damages to Leelanau Watersports equipment while in their care, including but not limited to full cost of new replacement equipment, from causes including but not limited to trailering, launching, beaching or running aground, collision with other boaters or objects on or below the water, running engine or systems out of fluids or with low fluids causing premature wear to mechanical systems, weather loss, dockage, anchoring, or any other cause whether or not the renter is directly at fault. Any adjustments will be made by credit back to the card on file. Renter will get his/her damage deposit back if the equipment is returned unharmed as determined Solely by Leelanau Watersports staff. Renter is solely responsible for ensuring the safety and passengers of the vessel during the rental period. All damages or loss to equipment or injury to person or property must be reported to Leelanau Watersports and to local law enforcement immediately. 

Refunds: All refunds will be made by method of payment used for the reservation, or by voucher at the discretion of Leelanau Watersports, and mailed to the billing address or emailed to the account provided to us. There is NO early return refund. Leelanau Watersports reserves the right to rent out the equipment to an alternative renter if returned early, and is NOT obligated to refund or credit the original renter under these circumstances. Late return of rentals will be assessed a prorated amount based on the applicable hourly rental rate for that piece of equipment (based on the standard hourly rental rate and NOT prorated based on the actual rental period), which will be rounded up to the next 15 minute interval (that is: 20 minutes will be charged for 30, 35 for 45, 50 for 60). Renters are responsible not only for additional rental time but also for additional fees as mentioned above, including but not limited to taxes, fees, booking fees, fuel surcharges, incidentals, and lost rental time. If another customer has the equipment booked for a time that immediately follows the reservation in question, and Leelanau Watersports loses that rental, and the equipment has been returned 15 or more minutes late, Renter will be responsible for lost rental time as well, regardless of the duration of the other rental. If the equipment has been returned a half hour late and Leelanau Watersports loses an 8-hour rental as a result, Renter will be responsible for the entire term of that rental including applicable fees and expenses relating to that rental which are referenced herein. 

Insurance: Leelanau Watersports carries liability insurance coverage for all equipment, however physical damages incurred during the rental period are NOT covered. Renter is fully responsible for all of the costs related to damage to the equipment including lost rental revenues. A lot can happen on the water like big waves, wind, storm, sinkage, running aground, sucking up a towrope, or just bumping the dock or another boat. Please check homeowner, renter, auto, or credit card policies to see if there is an endorsement available to you. This is an inexpensive alternative that most people can access fairly easily. 

Fuel Charge: We set a fuel price depending on the type of unit that’s being booked. There is no need to return the vessel with a full tank.